Multilingual Senior Retail Position

Multilingual Senior Retail Position
We are looking for applicants to join our team at Te Huia. We are passionate about customer service and sales.  This is a full-time position, which involves weekend work. The position is in Arrowtown, servicing both local and international customers.
Candidates would ideally:
•Legally be able to work in New Zealand – Have a current NZ Work Visa, if applicable
•Speak and understand English fluently, plus have the ability to speak another language(s) such as Chinese, French, Spanish, German, Japanese
• Possess an engaging, positive personality and enjoy dealing with different cultures and learning through experience
•Be able to demonstrate experience in apparel retail and handling multi-cultural customers
•Be able to demonstrate experience in retail floor management and show an ability to lead and participate in a team situation
•Have a current drivers licence and have their own transport to Arrowtown
•Have experience in online sales and service activities
•Previous experience with Kudos POS and Back Office would be an advantage
We Offer:
•A permanent position working in beautiful Arrowtown with a fun, energetic team committed to growing a sustainable business
•The opportunity to sell prestige brands to customers from around the world
•A competitive remuneration package, including incentives and buying privileges
Please contact Sophie Gibbs. Email :

Credit Analyst x 2, Corporate & Institutional Banking
Position Requirements
A tertiary qualification in finance, economics, accounting or quantitative finance is desirable;
Capability to work independently and detail-oriented; Excellent time management techniques;
Strong technical and problem solving skills; hands-on experience with MS Office and specifically Excel and Access;
Reasonable interpersonal skills and able to work under pressure.
Prior experience with loan administration, corporate finance and quantitative analysis is preferred.
Knowledge of Chinese language is a plus.
Eligible to work in New Zealand.
Working closely with the relationship managers to actively manage loan portfolio to meet required daily service level, overseeing end-to-end process of credit, implementing loan drawdown and repayment, interest and fee collection, interest rate reset etc.
Conducting timely loan and agency services including interest and fee calculation, funds allocation, notice and advice distribution etc.
Assisting relationship managers with transactional banking queries.
Maintaining bank databases and monitoring loan performance.
Archiving loan documents in compliance with bank policies.
Conducting periodic audits of loan files.
Prepare reports required by the risk management department, audit and compliance department, local regulatory authorities, Head Office etc.
Assisting relationship managers in carrying out appropriate financial modelling, credit analysis and preparing for credit application.
Please email Alternatively apply now to submit your C.V.
Senior Beauty Massage therapist
The role includes facials, massage, and the application of a range of our company services. You should be competent in all these areas. We will provide necessary training and all support to you once you are shortlisted for the role.
You must:
– have the relevant beauty and massage qualifications;
– at least 4 years’ experience in beauty and massage industry;
– be client focused, honest, reliable;
– have the ability to work unsupervised and to use your initiative;
– have a professional, positive and confident attitude with good conversational skills;
– be a team player with a good sense of humour;
– knowledge of Asian/Chinese traditional therapy preferred;
– Bilingual ability will be advantage;
If you are looking to work in a friendly team where your efforts are valued, we would like to hear from you.
Applicants for this position should have NZ residency or a valid NZ work visa.
Please email your CV to
Customer Banking Consultant Development – Mandarin speaker preferred – Wellingto
Customer Banking Consultant Development
Mandarin speaker preferred
Full Time
318 Lambton Quay – Wellington
Passionate about providing exceptional experiences for our customers?
Do you believe that tailored advice and a personal touch matter?
About the role:
As a Customer Banking Consultant Development in our 318 Lambton Quay branch, you’ll be part of our awesome Retail business. You will be responsible for finding out about what our customers need then matching those needs with the right banking products for them.
Customer Banking Consultant Developments help our customers manage their day to day transaction accounts, personal loans, credit cards, home loans and other Westpac banking products and services. It goes without saying that you’ll have natural flair for sales whilst striving to exceed customers’ expectations.
Westpac is an equal opportunity employer. As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. Joining Westpac has many perks besides building a long and stable career.
The benefits
But it’s not all work and no play. Being a part of the team at Westpac comes with a range of perks,
•A banking package designed just for you,
•Time to get involved in social sports teams,
•A suite of online learning, training modules and career planning tools to grow with us
•A wide range of recognition programmes to reward top performers
•A corporate wardrobe to get you looking the part.
What you’ll need to succeed:
·      Have retail sales and negotiation experience that have allowed you to solve complex customer problems
·      Demonstrate a sound understanding of consumer lending principles (home lending – ideal)·
Communicate effectively to wide range of audience
·      Are as passionate about digital innovation as we are
·      Have the right attitude, determination and hunger to succeed!
So if think you have what it takes, and you are eligible to live and work in NZ indefinitely, we’d love to hear more about you. Apply now and we’ll be in touch.

Chinese Tour Guide
The Agrodome is highly respected as an internationally recognised brand in the tourism industry and is one of New Zealand’s leading tourism attractions.
We currently have a casual vacancy for a Chinese Tour Guide to take our local and international visitors through our working farm, enabling them to interact with the farm animals and providing a live commentary along the journey.
This position is responsible for  providing a commentary for our world famous Farm Shows and Farm Tours in Cantonese and Mandarin.
The successful applicant will be:
•Fluent in English and a Chinese language – (Cantonese or Mandarin);
•A “people person” with great customer service skills and a positive “can do” attitude;
•A team player who can also work independently;
•A born entertainer with a passion to share knowledge and experience about life in New Zealand
We operate seven days a week and applicants must be available to work weekdays, weekends, evenings and public holidays as required.
The Agrodome is committed to providing a safe and drug free workplace. The successful applicant will need to pass a pre-employment checks which include drug and alcohol testing.
Haere Mai and apply online at (job code 7585).
For enquiries please contact Andrew Aitken, Sales Manager – North, on 021 715 473.
Applications close 28 February 2016
Customer Service Representative – Cantonese/Mandarin speaker preferred – 79 Quee
Customer Service Representative
Cantonese/Mandarin speaker preferred
Part Time
79 Queen St – Auckland
•Want to use your fantastic people skills to delight customers?
When it comes to banking, it’s customer service that really sets us apart from everyone else. As the ‘face of the bank’ you’ll be the first point of contact for customers and represent our great standards of friendly, genuine service. Insightful and knowledgeable, you’ll make it easy for customers to get where they want to be – with the right advice and proactive guidance.
Banking experience is preferred but not essential, more importantly is a background in sales or service roles and an eagerness to learn and develop your career.
The benefits:
It’s not all work and no play. Being a part of the Westpac team comes with a range of perks,
•A banking package designed just for you,
•A range of personal development programmes,
•A wide range of recognition programmes to reward top performers
At Westpac, we also believe that it’s very important that our workforce reflects the diversity in our communities. We have been externally recognised for our commitment to valuing individual differences, and embracing these in the workplace.
What you need to succeed:
•Experience in a customer service working environment with retail cash handling skills
•Strong interpersonal skills; committed to meeting our customers’ needs
•Ability to identify sales and referral opportunities
•Ability to self-manage
•Self-motivation towards the achievement of set objectives
•Cantonese/Mandarin speaker would be an asset
To be successful in this role you must be determined to succeed, and have the energy and drive to work in a fast paced retail environment. You will also be a quick learner and able to ‘think on your feet’, to deliver effective solutions for our customers.We are looking for candidates who are eligible to work and live in NZ indefinitely.
English & Mandarin Speaking Account Manager Wanted
Zeald is one of the largest full-service website design and online marketing companies in New Zealand.  We are passionate about delivering excellent results for our clients throughout New Zealand and Australia. You can find out more about us, what makes us special, our history and our team on our website at
Zeald is looking for an English and Mandarin speaking Account Manager with excellent client management skills and a track record of success to join its Orewa based team on the sunny Hibiscus Coast!
As an Account Manager with Zeald, you will responsible for managing the relationship between the clients within your portfolio and us – carefully setting and managing the client’s expectations to ensure a high level of happiness and satisfaction.
We are open to considering both full-time (40-50 hours p/week) and part-time candidates (25-30 hours p/week) for this role.
In order to be successful in your application for this role you will need:
•To be fluent in both English and Mandarin.
•To have excellent communication skills (both verbal and written) as well as excellent client relationship management skills (face-to-face, phone-based and written).
•Strong experience in account management or client management – ideally within a professional services organisation along with a track record of success.
•A good working knowledge of general business (microeconomic) principles. This means how a business works, buying or making products, providing services, adding value and selling for a profit etc.
•Stature, knowledge, personal style and communications skills to gain and maintain credibility, rapport and respect with your clients.
Customer Relations Specialist – English/ Mandarin speaker
Do you speak Mandarin? Do you have customer service experience and love working in a call centre?
Sitel is a global leader in business process outsourcing (BPO) in 26 countries and 135+sites.  Here is a fantastic opportunity to represent one of the world’s leading consumer healthcare companies Johnson & Johnson Vision Care.
We are looking for individuals to work in our call centre for the role of Customer Relations Specialist to provide support to customers over the phone and email to support our client, Johnson & Johnson Vision Care.
We need people fluent in Mandarin with high level written and verbal English skills.
Working for Sitel, main functions of this role will be assisting customers with a range of queries from product and quality queries through to medical complaints, with a particular focus on eye-care and contact lenses. With your passion for customer care you will monitor feedback activity using a complaint handling system and provide resolutions promoting customer satisfaction.
This role will be based in our call centre located in Onehunga with public transport links and free local parking.  Majority of your shifts will fall between 11.00 am – 11.00pm Monday to Friday working 40 hours per week.
What are we looking for?
•Immediate start
•Fluency in Mandarin with strong written and verbal English skills.
•A minimum of 2 years customer service experience ideally from retail, call centres or customer service support roles.
•Experience in handling difficult customer queries and customer complaints.
•Excellent telephone manner and communication skills.
•A professional attitude.
•Proficiency in Microsoft Office products.
•Ability to multi-task and work in a fast-paced environment.
•Strong attention to detail and accuracy.
•Knowledge about contact lenses and eye care will be advantageous.
•Previous contact centre experience is preferred.
Sitel offers you the opportunity to work on an exciting program for Johnson & Johnson Vision care and a working environment that is supportive, team orientated and friendly. If you are up for the challenge then Apply Now!
•The ability to have the difficult and hard conversations and to successfully realign customers expectations when necessary.
•A strong work ethic with a high level of commitment to the role.
Please submit your CV along with a cover letter.
We look forward to talking with you!

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